Terms of Service

Please read these Terms of Service carefully before using the website located at ranchs-spizza.click or any services offered by Pizza Ranch. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website ranchs-spizza.click (the "Website"). By visiting, browsing, placing an order through, or otherwise using the Website, you expressly accept and consent to these Terms in their entirety.

Your continued use of the Website following the posting of any changes to these Terms constitutes your binding acceptance of such changes. These Terms apply to all visitors, users, customers, and others who access or use the Website and the services provided therein.

If you are using this Website on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind that entity to these Terms, and your acceptance of these Terms constitutes acceptance by that entity. In such cases, "you" and "your" refer to that entity.

You must be at least eighteen (18) years of age to use this Website and place orders through it. By using the Website, you represent and warrant that you are at least 18 years old. If you are under 18, you may only use the Website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Pizza Ranch operates as a food service business offering pizza and related food and beverage products to consumers. Through our Website, ranchs-spizza.click, we provide the following services:

• Online Menu Browsing: Customers may view our full menu of food and beverage offerings, including pricing, descriptions, and available customization options.
• Online Ordering: Customers may place orders for pickup or delivery through the Website, subject to availability and service area restrictions.
• Promotional Offers: We may from time to time offer special deals, discounts, coupons, loyalty rewards, or promotional packages through the Website.
• Account Creation: Users may create a personal account to manage orders, track delivery status, save preferences, and access exclusive offers.
• Customer Support: We provide customer support via email and phone to address inquiries, complaints, and order-related concerns.
• Catering Services: We may offer catering or group order services subject to advance notice and availability.
• Nutritional Information: We endeavor to provide allergen and nutritional information for menu items to assist customers in making informed dietary decisions.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

All food and beverage products are subject to availability. Menu items, prices, and ingredients may vary by location and are subject to change without prior notice. Images displayed on the Website are for illustrative purposes only and the actual products delivered may vary in appearance.

3. User Accounts and Registration

To access certain features of the Website, including placing orders, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security of your password and accept responsibility for all activities that occur under your account.
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security.
• Not share your account credentials with any third party or allow any third party to access your account.

We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, if we believe you have violated these Terms or engaged in any activity that may harm the Company, its customers, or any third party.

You are solely responsible for all activity conducted through your account. We will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials.

4. User Obligations and Prohibited Activities

By using our Website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Website. You specifically agree to comply with all applicable federal, state, and local laws and regulations of the United States.

4.1 General User Obligations

You agree to:

• Provide truthful, accurate, and complete information when using our Website, including when placing orders.
• Comply with all applicable laws and regulations, including those related to online conduct, consumer protection, and data privacy.
• Respect the intellectual property rights and other proprietary rights of the Company and third parties.
• Use the Website and services only for your own personal, non-commercial purposes unless otherwise agreed in writing.

4.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities:

• Using the Website for any fraudulent, deceptive, or illegal purpose, including placing false orders or using stolen payment information.
• Attempting to gain unauthorized access to any portion of the Website, any server, computer system, or network connected to the Website.
• Transmitting any unsolicited or unauthorized advertising, spam, promotional material, or any other form of solicitation.
• Uploading, transmitting, or distributing any viruses, malware, ransomware, Trojan horses, worms, or other harmful or malicious code.
• Scraping, crawling, data mining, or using any automated means to access or collect data from the Website without our prior written consent.
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity.
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Website or any underlying software.
• Engaging in any conduct that restricts or inhibits any other person from using or enjoying the Website.
• Using the Website to harass, abuse, defame, threaten, or otherwise violate the rights of other users or any third party.
• Circumventing or attempting to circumvent any security or access control measures implemented on the Website.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website without our express written permission.
• Placing orders with no intention to pay or complete the transaction.
• Submitting false or misleading reviews, feedback, or complaints about our products or services.

Violation of any of the above prohibitions may result in the immediate termination of your account and access to the Website, and may subject you to civil and/or criminal liability under applicable law.

5. Ordering, Payment, and Pricing

5.1 Order Placement

When you place an order through the Website, you are making an offer to purchase the selected products at the stated price. We reserve the right to accept or decline your order for any reason, including but not limited to unavailability of products, errors in pricing or product information, or suspicion of fraudulent activity.

Once an order is confirmed, you will receive a confirmation via email or on-screen notification. Order confirmation does not guarantee delivery or pickup until the order has been prepared and is ready. Estimated delivery or preparation times provided are approximate and may vary.

5.2 Pricing

All prices listed on the Website are in United States Dollars (USD) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice. The price you pay is the price displayed at the time of checkout, subject to any applicable promotions or discounts applied at the time of ordering.

We strive to ensure that all prices displayed on the Website are accurate. However, in the event of a pricing error, we reserve the right to cancel or modify orders placed at incorrect prices and notify you accordingly.

5.3 Payment Terms

Payment is required at the time of placing an order. We accept major credit cards, debit cards, and other payment methods as indicated on the Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

All payment transactions are processed through secure, third-party payment processors. We do not store your full payment card details on our servers. Your payment information is handled in accordance with Payment Card Industry Data Security Standards (PCI DSS).

Charges will appear on your statement under the name associated with our business. If you believe a charge is incorrect, please contact us promptly at [email protected].

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. However, if you experience a quality issue or receive an incorrect order, please contact us within a reasonable time of receiving your order. We will evaluate your concern and, at our sole discretion, offer a replacement, store credit, or partial refund as appropriate.

Delivery fees and any applicable service charges are non-refundable unless the error was solely on our part. Cancellations may be accepted if made before food preparation has commenced.

6. Delivery Services

Delivery services are subject to geographic availability and minimum order requirements. Estimated delivery times are approximate and may be affected by factors beyond our control, including weather conditions, traffic, and order volume. We do not guarantee delivery within any specific time frame.

You are responsible for providing accurate delivery address information. We shall not be liable for failed deliveries resulting from incorrect or incomplete address information provided by you. If a delivery cannot be completed due to circumstances attributable to you (e.g., no one available to accept the order), you may not be entitled to a refund.

Risk of loss and title for food products passes to you upon delivery to the address provided in your order.

7. Intellectual Property Rights

All content available on or through the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof (collectively, "Content"), is the exclusive property of Pizza Ranch or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

7.1 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial purposes, strictly in accordance with these Terms. This license does not include any resale or commercial use of the Website or its Content; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its Content; or any use of data mining, robots, or similar data gathering and extraction tools.

Any use of the Website or its Content other than as specifically authorized in these Terms, without our prior written permission, is strictly prohibited and will immediately terminate the license granted herein.

7.2 User-Submitted Content

If you submit any content to the Website, including reviews, feedback, photos, or other materials ("User Content"), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to the User Content you submit, and that it does not violate any third-party intellectual property or privacy rights.

We reserve the right to remove any User Content at our sole discretion, without notice, if we believe it violates these Terms or is otherwise inappropriate.

8. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Website will be available, uninterrupted, timely, secure, or error-free at all times.
• The results obtained from using the Website will be accurate, reliable, or meet your expectations.
• Any errors in the Website will be corrected.
• The Website or its servers are free of viruses or other harmful components.
• The nutritional or allergen information provided is complete, accurate, or up to date for every menu item.

Nutritional and allergen information provided on the Website is intended as a general guide only and may not account for individual variations in preparation, ingredient substitutions, or potential cross-contamination. Customers with serious food allergies are encouraged to contact us directly before placing an order.

We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of any content on the Website or any website linked to the Website.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW IN THE UNITED STATES, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your access to or use of, or inability to access or use, the Website or services.
• Any conduct or content of any third party on the Website.
• Any content obtained from the Website.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any delay or failure in delivery of food products.
• Any food product quality issues, allergen reactions, or food-related illnesses, to the extent permitted by law.

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF THE WEBSITE AND SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use or misuse of the Website or services.
• Your violation of any applicable federal, state, or local law or regulation.
• Your violation of any third-party rights, including but not limited to intellectual property rights, privacy rights, or publicity rights.
• Any User Content you submit, post, or transmit through the Website.
• Your negligence, willful misconduct, or fraud.
• Any dispute or claim between you and any third party arising from your use of the Website or services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, share, and protect your personal information. By using the Website, you consent to the data practices described in our Privacy Policy.

To the extent applicable, our collection and use of personal information from residents of California is governed by the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA). Our privacy practices are also subject to the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive trade practices, including those relating to privacy and data security.

12. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Ranch. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites or services.

We encourage you to review the terms of service and privacy policies of any third-party website or service you visit. Your use of any third-party website or service is at your own risk and subject to the terms and conditions of that third party.

If you access third-party payment processors through the Website, your transactions are subject to those processors' terms and privacy policies. We are not responsible for errors, omissions, or issues arising from your use of third-party payment services.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Pizza Ranch is incorporated or primarily operates, without regard to its conflict of law principles.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Pizza Ranch agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the United States for the resolution of any dispute arising out of these Terms or your use of the Website. You waive any objection to the laying of venue of any such proceedings in such courts and waive any objection that such courts are an inconvenient forum.

Nothing in this section shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Website informally by contacting us at [email protected] and providing a written description of the dispute. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed with formal dispute resolution as set forth below.

14.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED HEREIN, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, OR THE BREACH, TERMINATION, OR VALIDITY THEREOF, SHALL BE SETTLED BY BINDING ARBITRATION ADMINISTERED IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA), AS MODIFIED BY THESE TERMS. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

The arbitration shall take place in the United States, and the arbitrator shall apply United States federal law and applicable state law. The arbitrator shall have authority to award any remedy that would be available in a court of law. The arbitrator's award shall be in writing and shall include the findings of fact and conclusions of law on which it is based.

The cost of arbitration, including arbitrator's fees, shall be borne equally by the parties unless the arbitrator determines otherwise. Each party shall bear its own attorneys' fees and costs unless the arbitrator determines that a party's claim or defense is frivolous or was brought in bad faith.

14.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Pizza Ranch agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

14.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent imminent harm, including but not limited to misappropriation of trade secrets or infringement of intellectual property rights, pending arbitration. Small claims court actions within applicable jurisdictional limits are also exempt from the arbitration requirement.

15. Term and Termination

These Terms shall remain in full force and effect while you use the Website or any of our services. We reserve the right, in our sole discretion, to:

• Suspend or terminate your access to the Website and services at any time, with or without cause, and with or without prior notice.
• Delete your account and all associated data in accordance with our Privacy Policy.
• Refuse service to any person or entity for any reason not prohibited by law.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion.

Upon termination of your account or access to the Website for any reason:

• All rights and licenses granted to you under these Terms will immediately cease.
• You must immediately discontinue all use of the Website and services.
• Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, limitations of liability, and dispute resolution provisions.

Termination of your account does not affect any orders already placed and accepted prior to termination.

16. Changes to These Terms

We reserve the right to modify, update, or replace these Terms of Service at any time in our sole discretion. When we make changes to these Terms, we will:

• Post the revised Terms on the Website with a new "Last Updated" date at the top of the page.
• Provide notice of material changes through a prominent notice on the Website homepage or via email to registered users.

It is your responsibility to review these Terms periodically for changes. Your continued use of the Website or services after any changes to these Terms are posted constitutes your binding acceptance of those changes. If you do not agree to the revised Terms, you must discontinue your use of the Website and services and, if applicable, terminate your account.

We encourage you to review these Terms each time you visit the Website to ensure you are aware of any changes that may affect your rights and obligations.

17. Severability

If any provision of these Terms of Service is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or impaired in any manner.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any breach or default under these Terms shall not be deemed a waiver of any subsequent breach or default, and shall not affect the other provisions of these Terms.

These Terms constitute the entire agreement between you and Pizza Ranch with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to such subject matter.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Pizza Ranch concerning your use of the Website and services. They supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written, between you and Pizza Ranch relating to the subject matter hereof.

No amendment, modification, or waiver of any provision of these Terms shall be binding unless in writing and signed by an authorized representative of Pizza Ranch. Any waiver by us of any breach of any provision of these Terms shall not be construed as a waiver of any subsequent breach of the same or any other provision.

19. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government actions or orders, power failures, internet or telecommunications outages, labor disputes, or other events beyond our reasonable control ("Force Majeure Events").

In the event of a Force Majeure Event, we will use commercially reasonable efforts to resume normal operations as quickly as possible and will notify affected customers to the extent practicable.

20. Electronic Communications

By using the Website, you consent to receiving electronic communications from us. These communications may include notices about your account, order confirmations, promotional offers, and other information concerning or related to the Website. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

If you wish to opt out of receiving promotional emails, you may do so by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional or administrative emails related to your account and orders.

21. Accessibility

Pizza Ranch is committed to making our Website accessible to users with disabilities in accordance with applicable law, including the Americans with Disabilities Act (ADA). We strive to ensure that our digital content meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any accessibility issues with our Website, please contact us so we can address the concern promptly.

22. Contact Information

If you have any questions, concerns, complaints, or comments regarding these Terms of Service, your use of the Website, or our products and services, please contact us through any of the following methods:

We endeavor to respond to all inquiries within three (3) to five (5) business days. For urgent matters related to ongoing orders or food safety concerns, please contact us as soon as possible via email.